1. Who we are

We are a domestic help placement agency providing recruitment and placement services for cleaners, carers, nannies, housekeepers, and related domestic workers.

This Privacy Policy explains how Flossy Home Placement Solutions (“we”, “us”, “our”) collects, processes, stores, shares, and protects personal information in compliance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) of South Africa.

By using our services or submitting personal information to us, you agree to this Privacy Policy.

2. Definition of terms

• Personal Information: Information relating to an identifiable, living person or juristic person.
• Data Subject: The person to whom the personal information relates.
• Responsible Party: [Agency Name].

3. Personal information we collect

3.1 Job seekers

• Full names, ID or passport number, nationality
• Contact details and residential address
• Employment history, skills, references, qualifications
• Criminal background checks (where legally permitted)
• Health or medical information only where strictly necessary for placement
• Photographs
• Availability and work preferences

3.2 Employers

• Full names and contact details
• Residential or business address
• Placement requirements
• Payment and billing details

4. Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

5. Lawful purposes for information use

We process personal information for:

• Recruitment and placement services
• Matching candidates with employers
• Verification and screening
• Communication and record keeping
• Legal and regulatory compliance
• Payment processing
• Service improvement

6. Consent

By submitting personal information, you consent to its collection and processing for the purposes stated. Consent may be withdrawn at any time, subject to contractual limitations.

7. Who we share your data with

We may share information with:

• Prospective or current employers
• Background verification service providers
• Payment processors
• Legal or regulatory authorities when required

We do not sell or trade personal information

8. How long we retain your data

Personal information is retained only as long as necessary for lawful business purposes or as required by law. Thereafter, information is securely deleted

9. What rights you have over your data

You have the right to request the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

10. Safeguard to information

We apply appropriate technical and organisational security measures to protect personal information against:

• Loss
• Unauthorised access
• Destruction
• Unlawful processing

11. Acceptance

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. We reserve the right to update this Privacy Policy at any time. Changes will be published on our website.